Privacy policy

Last updated: April 12, 2026

Luvana Beauty is responsible for this store and website, including all related information, content, features, tools, products, and services, with the aim of providing you, the customer, with a personalized shopping experience (the “Services”). Luvana Beauty is powered by Shopify, which allows us to make the Services available to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase or another transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described in this Policy.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or can reasonably be associated with you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it can no longer identify or be reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from that information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, financial account information, payment card details, bank account information, transaction information, payment method, proof of payment, and other payment-related information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including the information you provide when you communicate with us, such as when you contact customer support.
Device information, including information about your device, browser, or network connection, your IP address, or other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you access or browse them.

Sources of personal information

We may collect personal information in the following ways:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically, through the Services, including from your device when you use our products or services or visit our websites, and through cookies or similar technologies.
From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf.
From our partners or third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing, and improving the Services. We use your personal information to provide the Services to you, which includes performing our contract with you, processing your payments and orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending promotional, advertising, and marketing communications by email, text message, or mail, and displaying online ads for products or services, both on our Services and on other websites, including based on items you have previously purchased, added to your cart, or other activity carried out through the Services.

Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our Services. If you choose to use the Services and create an account, you are responsible for keeping your login credentials secure. For your protection, please do not share your username, password, or any access information with others.

Communicating with you. We use your personal information to provide customer service, respond to your requests, deliver efficient services, and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil litigation, actual or potential, or other legal disputes, and to enforce or investigate possible violations of our terms or policies.

How we share your personal information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, as set out in this Privacy Policy. These circumstances include:

With Shopify, manufacturers, and other partners that provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
With business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify to enable personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to ask us not to share your information for the purpose of showing personalized ads and marketing based on your online activity across different websites and merchants. You may request that your data not be used for these purposes here.
When you direct, request, or otherwise consent to our sharing certain information with third parties, for example for product shipping or when using social media widgets or login integrations.
With our affiliates or other companies within our corporate group.
In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. Information that you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with Shopify itself. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, with other merchants, and with Shopify. In such cases, Shopify is responsible for processing that personal information, including responding to your requests related to the exercise of your rights regarding the use of that information for those purposes. To learn more about how Shopify uses your personal information and which rights you may have, please see the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information here. Link to Shopify’s Privacy Policy.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we encourage you to review their privacy and security policies and terms and conditions. We do not guarantee and are not responsible for the privacy or security practices of those websites, including the accuracy, completeness, or reliability of the information they make available. Information you share in public or semi-public environments, including on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those platforms without limitation as to its use by us or by third parties. The inclusion of such links in the Services does not, by itself, imply any endorsement of the content of those platforms or of their owners or operators, unless expressly stated in the Services.

Children’s information

The Services are not intended for use by children, and we do not knowingly collect any personal information from minors as defined by applicable law in your jurisdiction. If you are a parent or legal guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Although we use appropriate security measures to help protect your personal information, no security system is perfect, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure while in transit. For this reason, we recommend that you do not use insecure channels to send sensitive or confidential information to us.

The period for which we retain your personal information may vary depending on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, Shopify may deny your request as permitted by law.

Right of access/knowledge. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete the personal information we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to portability. You may have the right to receive a copy of your personal information and to request that it be transferred to a third party, in certain circumstances and subject to certain exceptions.
Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information and to object to the use of your information for activities considered “targeted advertising” under applicable privacy laws. You may request that your data not be used for these purposes here. If you visit our website with the “Global Privacy Control” preference signal enabled in your browser, and depending on your location, we will automatically treat this as a request to opt out for the device and browser used to access the site. If we are able to associate that device with a Shopify account, we will also apply the request to the account. To learn more about “Global Privacy Control,” please visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not currently recognize other “Do Not Track” signals that may be sent by your browser or device.
Managing communication preferences. We may send you promotional emails, and you may opt out at any time by using the unsubscribe option included in those emails. Even if you opt out of promotional communications, we may still send you non-promotional messages, such as those about your account or orders.

If you are located in the United Kingdom or the European Economic Area, you may also have additional rights under local law beyond those listed above, which may vary by country and are subject to certain exceptions and limitations.

Right to object to or restrict processing: You may have the right to ask us to stop or limit the use of your personal information for certain purposes.
Withdrawal of consent: Where we rely on your consent to use your personal information, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

You may exercise any of these rights directly through the Services, where available, or by contacting us using the details provided below. To learn more about how Shopify uses your personal information and which rights you may have, including those related to data processing carried out by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. You may need to verify your identity before we can process your requests, as permitted or required by applicable law. Under applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that the agent has been authorized to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the details provided below. Depending on your location, you may have the right to appeal our decision by contacting us again through the same channels, or to lodge a complaint directly with your local data protection authority. For the EEA, a list of the relevant data protection supervisory authorities is available here.

International transfers

Your personal information may be transferred to, stored, and processed outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, as applicable, unless the transfer is to a country that has been deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or about this Privacy Policy, or if you would like to exercise any of your rights, please contact us by phone or by email at tgsk.drop@gmail.com, or by mail at Avenida Del Rey 111, Bloco C Sala 204, Belo Horizonte, MG, 30775-240, BR. For the purposes of applicable data protection laws, we are the controllers of your personal information.